Beautiful Toilets
Every day we try to make things a little bit better at Bath Backpackers. Some days that’s hard - we’re tired, lack inspiration, or business operations just take over. But with collective effort we stick to this spirit of small improvements - better pillows, more charging points, upgraded storage - that make daily life smoother and more pleasant for guests. Sometimes people tell us what would help: a hook here, an extra sign there. And sometimes we’re encouraged by what other people are doing. As we’ve gradually improved our toilets, we’ve been motivated by ideas from architects, cultural centres and local bars, and have applied what we’ve learned by seeing the world through their eyes.
Maddie Kessler is a ground-breaking and award-winning architect. Rather than designing the starchitect-style buildings that typically make for fame in her trade, she focuses on what people really need in public spaces, including basics like benches and toilets. She instigated public opening of the basement toilets of the British Pavilion in Venice as part of her enquiry with Manijeh Verghese into public and private spaces. As Maddie says, toilets are important in enabling access to public space.
Watershed in Bristol is a cultural cinema and inviting cafe, bar and arty meeting place. As well as hosting excellent film and events programmes, they recently invested in a major toilet refit to make them welcoming and inclusive, ending up with individual private cubicles that are open to all based on function rather than who gets to use them.
At Bath Backpackers, we have two universal toilet cubicles on the first and second floors, with male and female blocks downstairs - and for now, that general configuration works alright. When we took over last year, the first floor toilet’s need for emergency remedial work made it one of our immediate projects. The floor listed so much that regular guests dubbed it the Titanic Toilet: you had to use special muscles to sit on the seat, while a gratuitous cartoon of Jessica Rabbit leered down from above. Rather than waste the piece of board she was painted on, she’s now turned to face the wall. Upstairs, once we replaced the toilet itself, where Bath’s hard water had clogged the plumbing with limescale and it had stopped flushing properly, guest complaints reduced to a trickle. And by the time Franco had deep cleaned, meticulously scrubbing every inch of floor, wall, door and all installations, the toilets started to feel ok.
But Aris kept reminding us: ok is not enough, we want the toilets to be beautiful. Visiting Budo bar - the new Japanese izakaya on Pulteney Bridge from the team at the Grapes - we were inspired by the aesthetic of their gorgeous ground floor toilet which reuses installations from a family home, matched with animé wallpaper. It was indeed time to start making our toilets beautiful.
Julia picked out nice curvy dispensers for soap and toilet paper in a striking shade of orange. We worked out from there with apricot walls, black vinyl flooring, and refurbished vintage mirrors. Then improvements stalled. The first coats of paint weren’t robust enough, so we upgraded with a wipeable version. Our rickety floorboards resisted smooth flooring, which at first looked like a tiny mountain range. And our new lock broke immediately: the company said this was a first, having sold thousands, while we were just relieved it had malfunctioned without trapping someone in the toilet. Guests were patient as we closed one cubicle then another to improve and fix.
One by one, we solved the issues and each time the toilets emerged a little bit better than before. Excited to find an off-cut of foliage blowing listlessly around Kingsmead Square, I brought it home, unearthed a jam jar Adam had kept for reuse, and potted it in soil rescued from a couple of coriander plants Eva and Estefany used to cook a shared Mexican feast. Now at home on the shelf Chris installed from a piece of wood we already had, it’s sprouting new growth.
Then we returned to Watershed, and before the screening we used the toilets, where a dispenser on the wall next to a bank of sinks invites you to help yourself if you need a period product. If you’re used to female toilets, you may be familiar with such occasionally-free items that make you feel welcome, seen and cared for. But until now Aris hadn’t come across them. Heading back after the film (Barbie - neither of our cup of tea, but brilliantly presented at Watershed by Trans Barbie and Drag King Ken) he said, we should do that. We should put a nice little basket of tampons and sanitary towels in our women’s toilets. I resisted: they’re ecologically terrible products, everyone with periods should be using menstrual cups by now, we don’t want to promote unnecessary sanitary waste. Sure, Aris replied, but not everyone does use a cup yet, and it’s welcoming for women, especially if you’ve forgotten to bring something. I was persuaded.
Brushing my teeth in our women’s toilets a few days later, I noticed that people were already starting to use the tampons and sanitary towels carefully arranged in a cute little tray. Watershed’s gender-neutral toilets had made the needs of menstruating people visible to everyone, including Aris. And, prompted by a design feature typically hidden from men, he’d been right to instigate this small but important improvement.
